Which type of financial incentive is often in conjunction with a low basic wage?

• Salary
• Commission
• Profit share
• Shift allowance

Which style of management gives workers freedom to influence some decisions?

• Democratic
• Pragmatic
• Systematic
• Autocratic

In which type of management structure are decisions made at branch level?

• Franchise
• Sole trader
• Centralised
• Decentralised

What shape is a typical business heirarchy diagram?

• Pyramid
• Diamond
• Star
• Circle

Which of the following financial incentives are based on how many products a person makes?

• Piece work
• Wages
• Profit share
• Salary

Which of the following financial incentives are based on an hourly rate?

• Wages
• Salary
• Commission
• Profit share

Which of the following is an appropriate way of advertising an internal vacancy?

• Social media
• Newspaper advert
• Memo on a notice board
• Through a recruitment agency

Which type of communication travels from senior to junior staff?

• Downwards
• Upwards
• Horizontal
• Parallel

Which type of contract is typically 35 — 40 hours per week

• Zero hours
• Full time
• Long term
• Partnership

Which of the following is a benefit of having motivated staff?

• Higher productivity
• Higher staff turnover
• Higher wages
• Higher recruitment costs